Shipping policy

Domestic Shipping Policy

Shipment processing times

All Orders are picked up within 2-5 business days. Orders may not be shipped or delivered on weekends or holidays. The Delivery Time is calculated by Shipping Company and will be conveyed to you. We use 3rd Party Shipping Company

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be free.

Delivery delays can occasionally occur.

While most deliveries should happen within 10 Business Days, the max time of delivery we estimate is 20 Business Days

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

If You received Your Order damaged, please refer to our Refund Policy for more information regarding your eligibility for a Refund.

Please save all packaging materials and damaged goods before filing a claim.

If you have any questions about this Shipping Policy, You can contact Us:

By sending us an email at: shop.moteeya.online@gmail.com